Mesero on WhatsApp

Your team already lives on WhatsApp. Let them work from there.

Clocking in is just the start. With Mesero each employee checks their schedule and next shift, their holidays and hour bank, opens their documents and signs the read receipt, sees who's on today, ticks off the day's tasks and sends a photo of any incident — all inside WhatsApp, with nothing to install and no passwords. And you, the manager, ask the assistant about sales and message the whole team in one go.

menú
09:58 ✓✓
Hi María 👋 What would you like to do?
🚪
Clock out3h 12m into this shift
Today's tasks2 of 5 done
📆
My scheduleNext: tomorrow 17:00–23:30
🏖️
Holidays14 days left
⏱️
Hour bank+2h 30 this month
📄
My documents1 new, unconfirmed
👥
Who's on today4 people on shift
📋 Open menu
One surface

What Sesame or Factorial make "another app", here is a message.

The problem with conventional HR tools (Sesame, Factorial, Bizneo) isn't the feature list — it's adoption. Install another app, remember another password, open it every time something happens. In hospitality, with high turnover and mixed teams, that friction means nobody opens them. Mesero puts the same team features where your people already are: WhatsApp. No training, no install, no excuses.

Zero install

No app to download, no password to remember. The employee links once with a 6-digit code, then Mesero recognises them by their number.

Tappable menu, not commands

Type menú and an interactive WhatsApp list appears with everything: clock-in, tasks, schedule, holidays, hour bank, documents, team. Tap, don't memorise.

Adoption in one week

Send the code in the work group and within 7 days the whole team is linked. Traditional apps stall at 60-70% adoption.

For the team

Everything an employee sorts out alone, bothering no one.

Type the word or tap the menu. No waiting for the manager to open a computer, no paperwork, no WhatsApp group where everything gets lost.

📆 Schedule & next shift

Their shifts for the next 7 days, with next week and tomorrow buttons. And on clock-out, Mesero reminds them when they work again.

🏖️ Holidays

How many days are left this year, how many used and how many pending approval. No need to ask the office.

⏱️ Hour bank

Hours worked vs scheduled this month: ahead or behind. Transparency that cuts payroll disputes.

📄 Documents with sign-off

Contract and payslips via a secure PIN-protected link — never a public URL. They confirm receipt with one tap, recorded with date.

👥 Who's on today

Who's working today and on which shift. Handy for coordinating cover, knowing who closes.

✅ Task checklist

The day's tasks (open, clean, close) in a list ticked from the chat. The manager sees what's done and what's missing.

📸 Incident photos

A photo with a note — "fridge not cooling", "broken table" — lands in the manager panel under Employees → Incidents, ready to resolve.

💬 Ask how it works

"How do I request holidays?", "how do I clock out?". Mesero answers from the documentation, in plain language. (How-to only; business data stays with the manager.)

⏭️ Full clock-in

In, out, break and return — even by voice note or shared location. Compliant with Spain's RD 8/2019. See clock-in detail →

Automatic alerts

Mesero messages first when something changes.

It doesn't only reply — it notifies. With Meta-approved utility templates, the employee gets what matters in the chat they already check a hundred times a day.

🔄 Schedule change

When the manager edits or publishes the rota, everyone affected gets an alert. Reply horario to see the updated week instantly.

📄 New document

When a contract or payslip is uploaded, the employee is notified and opens it with their PIN. No more chasing signatures in the group.

📣 Team announcement

The manager sends a notice — menu change, meeting, policy — to the whole linked team at once, from the Employees panel.

🔔 Clock-out reminder

"You forgot to clock out. Register it now?" the next morning. Fewer open shifts, fewer manual payroll corrections.

For the manager

Ask about your numbers. It answers in the chat.

The owner or manager also links their WhatsApp and gets an assistant that reads live business data — without opening a computer, wherever they are.

📊 Sales on the spot

"How much so far today?", "and last week?". Replies with exact close-of-day figures, payment-method breakdown and comparisons.

🍽️ Products & orders

"What's the top seller?", "any open tables?". Query the menu, sales per product and orders in progress.

📥 It all reaches the panel

Incident photos and announcements are handled in Employees: an incident feed to resolve and team-wide notices to send.

Get started

An afternoon to set up. Zero learning curve for your team.

Activate Mesero, add your employees and send the codes in the work group. Tomorrow your team checks their schedule, holidays and documents on their own — and you ask about sales from the couch. Included in your plan, no per-employee fee.

No appZero installYour team only needs WhatsApp, which they already have.
Self-service8 featuresSchedule, holidays, hour bank, documents, team, tasks, incidents, help.
AssistantData on demandThe manager asks about sales, products and orders.
IncludedNo per-employee feePart of your Mesero plan — not charged per person.