Online ordering

Your own channel, without building a second business in parallel.

Mesero connects delivery and pickup to the same catalogue, the same kitchen and the same margin view. That matters more than simply saying you offer online ordering: it lets you sell outside the dining room without breaking the inside operation.

DeliveryPickupZonesPromotionsIntegrations
Direct channel
DirectYour site, your margin
PickupCollection without friction
SyncKDS and POS connected
Zones

Delivery by area and postcode.

Promotions

Discounts and campaign control.

Tracking

Order status and visibility.

Aggregators

Glovo and Just Eat in the same stack.

Core value

More channels without losing margin or control.

The challenge is not launching delivery. The challenge is making delivery, pickup and dine-in coexist without getting in each other's way. Mesero sells this as connected operations, not as a separate storefront.

Direct channel

Your branded ordering site with your customer relationship and a cleaner view of contribution margin.

  • More control over experience
  • More margin than aggregator-only flow
  • Stronger customer asset long-term

Pickup and delivery

Two promise models, one operation: collection windows, delivery zones and shared ticket state.

  • Less kitchen chaos
  • More clarity for handoff staff
  • Better coordination with peak periods

Promotions and growth

Promotions, tracking and channel data so you can see which offers and areas generate profitable demand.

  • Stronger activation control
  • Better repeat-order visibility
  • Better decisions by area and channel
Connected to the suite

Online is worth more when it shares kitchen, stock and checkout.

The difference between a defensible stack and a weak patchwork is whether online ordering shares the same operating layer or forces reconciliation afterwards.

With kitchen and POS

  • Online orders enter the same production queue
  • POS sees the same state and catalogue
  • More consistency across dine-in, pickup and delivery

With inventory and promotions

  • Stronger stock and margin view by channel
  • Tighter control over promotions
  • Less risk of selling what you cannot fulfil well
Best fit

Hybrid brands, pizzerias, takeaway and delivery-heavy groups.

The more channel mix you carry and the more margin matters in delivery, the more value there is in centralising everything on one platform.

Ideal for

  • Restaurants with direct delivery and pickup
  • Operators also working with aggregators
  • Businesses with heavy peaks by time and area

Operational impact

  • More defendable direct-channel margin
  • Less duplication across tablets, till and kitchen
  • Better clarity on where to scale and where not to
Next step

Launch online without doubling operational load.

Mesero connects direct channel, aggregators, kitchen and POS so selling outside the room does not mean working twice as hard inside it.

DirectMore marginYour channel and your data with less dependency.
SyncSame kitchenYou do not build a separate production system for online.
ZonesMore controlYou decide where to serve and where not to.
PromotionsBetter learningYou see which actions move profitable order volume.