Solutions · Fast casual and takeaway

POS for fast casual and takeaway

The counter takes payment in one tap, the kiosk takes orders without a queue, each kitchen station sees only its own dishes and guests follow their number on the pickup screen. With a kitchen display from €39/month; the kiosk is in the Pro plan.

90 days free · No card · No lock-in

  • Counter
  • Self-service kiosk
  • Kitchen stations
  • Pickup screen
  • Online pickup orders
Mesero's pickup screen (Spanish interface): on the left the numbers being prepared, K-43 to K-54, and on the right the ready ones, K-37 to K-42.
Example
A real Mesero pickup screen (Spanish interface) with test numbers; around it, examples of what happens at rush hour.
Guests in a fast casual restaurant: one orders at the kiosk while a staff member puts a bag on the pickup shelf.. Illustrative scene, AI-generated.

2:00 pm · LunchtimeOrdered at the kiosk, the bag waits on the shelf and the guest leaves without queueing.

Illustrative scene, AI-generated
A day in your venue

From the first order to takeaway dinners.

This is how a day in a fast casual venue runs on Mesero, with its real screens (Spanish interface) and example data. Scroll slowly: the clock moves with you.

  1. · Counter

    The counter, by number

    No tables to open: Takeaway creates a ticket identified by a number, your best sellers sit under Recent and Quick payment takes one tap, in cash or by card.

    Modifiers stay attached to their line, so “no onion” or “gluten-free bun” reaches the kitchen and the receipt exactly as typed.

  2. · Rush hour

    The queue moves to the kiosk

    At the self-service kiosk guests choose from your menu, with photos and allergens, and pay on the screen or on their phone. Required choices can't be skipped, and the kiosk asks “Make it a meal?” and offers a drink, once per order.

    It runs on any touchscreen, with no per-kiosk fee, on the Pro and Enterprise plans. A card payment through Mesero carries only Stripe's fee; if you'd rather guests pay at the counter on your own card terminal, turn off required payment.

  3. · Kitchen at full tilt

    Each station sees only its own

    Counter, kiosk and online orders all land on the same kitchen display. Each menu category goes to its zone and, within it, to its station: the grill sees the burgers, the fryer the chips, and nobody reads the whole ticket looking for their dish.

    The kitchen display is included from the Starter plan, with no per-screen licence.

  4. · Pickup

    Their number, on screen

    When the kitchen marks an order ready, its number moves from “being prepared” to “ready” on the pickup screen, on any TV with a browser. Kiosk orders and the POS's counter and takeaway orders show there, by number only: no names, no amounts.

    The pickup screen comes with the kiosk, on Pro and Enterprise.

  5. · Takeaway dinners

    Online orders, on time

    With online ordering on the Pro plan, guests order from their phone for pickup or delivery, with a realistic estimated time. The order appears in the panel and in the kitchen like any other, and you move it along until it's handed over.

    No commission on the order. A card payment through Mesero carries only Stripe's fee; guests can also pay on pickup, in cash or on your card terminal.

What fast casual needs

Keep the queue from breaking the kitchen.

In fast food the hard part isn't selling: it's absorbing rush hour without the order, the grill and the pickup getting in each other's way. This is what Mesero does about it.

The meal deal and the drink, every time

At rush hour nobody asks “make it a meal?”. The kiosk does, with the price difference on screen, and offers a drink or dessert before sending if the order has neither.

Required choices can't be skipped

At the kiosk, how the burger is cooked or the sauce that must be chosen can't be skipped, and extras adjust the price on their own. The kitchen gets the whole dish.

Each station, its own screen

Zones such as Kitchen, Bar or Counter, and stations inside each zone. Put one screen at the grill and another at the fryer: each shows only its own dishes. From Starter.

Pause when the kitchen is swamped

If the kitchen is overwhelmed, you pause the kiosk in a moment and it says so instead of taking more. For online orders you set the preparation time and the hours you accept them.

Sold out, in one tap

Mark a dish as sold out in the POS and it can no longer be ordered at the kiosk. If it sells out while someone is ordering, the kiosk tells them and lets them send the rest.

Rush hour, measured

On the Pro plan, the reports show sales by hour and by channel (POS, kiosk, online, QR), so you know when your peak really is and how much comes in through each door.

Which plan

Three venues, three plans.

The same POS for everyone. What changes is how many people use it at once and what switches on around it.

  • Starter · €39/monthNeighbourhood takeaway

    A counter with numbered tickets, 5 users, the kitchen display, inventory and staff clock-in.

  • Pro · €79/monthBurger bar with a kiosk

    The kiosk and the pickup screen, pickup and delivery orders, promotions and hourly reports, with up to 3 terminals and 15 users.

  • Enterprise · from €149/monthA chain of venues

    Everything in Pro across several venues, with central visibility, unlimited terminals and users, and a guided rollout.

All connected

Counter, kiosk and kitchen, in one queue.

Not three systems with three different alerts: one database. Whatever comes in at the counter, at the kiosk or online lands in the same kitchen, on the same pickup screen and in the same till.

  • One menu for everything. Change it once and it changes on the POS, at the kiosk and on your ordering website.
  • Every order is deducted from stock. Whether it comes from the counter, the kiosk or online, it goes into the Z report and into sales by dish.
  • No required hardware. The kiosk is a full-screen web page: a Windows floor kiosk, an Android tablet or an iPad will do.
Your venue at the centre, with the POS, cash control, the kiosk, the kitchen display, online ordering and inventory around it.
Pricing

Fast casual starts on Starter or Pro.

Starter, at €39/month, has the counter, the kitchen display and 5 users. Pro, at €79/month, adds the kiosk with its pickup screen, pickup and delivery orders, and reports by hour and by channel.

Save up to 25%

Barra

For solo-operator bars and cafés: just what you need to sell, take payment and stay compliant.

€19/mo
Start free
  • 1 POS terminal and 1 user
  • Floor, bar, counter or takeaway
  • QR ordering at the table
  • Receipts, printing and VeriFactu
  • Apps: Mesero Admin and Comandas (1 user)

Starter

For smaller restaurants that want a cleaner operation without extra complexity.

€39/mo
Start free
  • 1 POS terminal and 5 staff users
  • Tables and QR ordering, plus 1 KDS screen
  • Apps: Mesero Admin and Mesero Fichar
  • Mesero Comandas based on terminals and users
  • VeriFactu included
  • No online ordering, kiosk or CRM

Enterprise

For groups and franchises that need control, integrations and multi-location visibility.

From €149/mo
Contact sales
  • Unlimited terminals, users and tables
  • Full suite: Admin, Comandas and Fichar
  • Unlimited KDS, bookings and inventory
  • All integrations plus an audit log
  • Multi-location dashboard and priority support
  • VeriFactu and cash control, on all four plans.
  • No commission per order. A card payment through Mesero: only Stripe's fee.
  • No per-kiosk fee and no per-screen kitchen licence.
  • No setup fee, no lock-in: 90 days free, no card.

Prices exclude VAT (21%). Compare what each plan includes →

FAQ

What fast casual venues ask before switching POS.

If your question is not here, write to us: a person from the team replies.

Talk to us
Can I run a kiosk and a counter at the same time?

Yes. The kiosk uses the same menu as the POS, so kiosk and counter orders go to the same kitchen, the same pickup screen and the same till. The kiosk is on the Pro and Enterprise plans; the counter, on every plan.

Do I need a special floor kiosk?

No. The Mesero kiosk is a full-screen web page: it runs on a Windows floor kiosk, an Android tablet or an iPad, with the browser in kiosk mode. You can add one or several, with no per-kiosk fee.

How do guests pay at the kiosk?

With Stripe: by card on the screen or on the guest's phone, by scanning a QR code. A card payment through Mesero carries only Stripe's fee. If you'd rather guests pay at the counter on your own card terminal, turn off required payment and they pay with their number.

How do guests know their order is ready?

From the pickup screen, on any TV with a browser: the numbers being prepared on one side and the ready ones on the other, with no names. When the kitchen marks an order ready, its number moves across. It shows kiosk orders and the POS's counter and takeaway orders, and it comes with the kiosk, on Pro and Enterprise.

Can the kitchen split the grill, the fryer and cold dishes?

Yes. Each menu category goes to a zone (Kitchen, Bar, Counter) and within a zone you can refine with stations, so each screen shows only its own dishes. The kitchen display is included from the Starter plan, with no per-screen licence.

Can I take online orders for pickup?

Yes, with online ordering on the Pro plan: pickup, delivery or both, from the same menu. There is no commission on the order; a card payment through Mesero carries only Stripe's fee, and guests can also pay on pickup, in cash or on your card terminal.

How much does it cost, and is there a lock-in?

Starter costs €39/month, with a kitchen display; Pro, €79/month, with the kiosk, the pickup screen and online ordering; and Enterprise, from €149/month, for several venues. You can try it free for 90 days, with no card, and there is no lock-in.

Next step

Try it at your own rush hour, with your menu and your prices.

90 days free, no card and no lock-in. Set up your menu, put the kiosk on a screen you already have and decide with data from your own venue.

  • €39Starter planPer month, with a kitchen display.
  • 90 daysFree trialNo card and no lock-in.
  • €0Per kioskAdd as many as you need, on Pro and Enterprise.
  • 0%Commission per orderA card payment through Mesero: only Stripe's fee.
90 days free No card needed
Try it

A real Mesero screen (Spanish interface), with demo data.