Solutions · Delivery and hybrid

POS for delivery and pickup

Your own ordering site for pickup and delivery, in your POS: the order reaches the same kitchen as the dining room, with its zone and its notes, from the same menu. No Mesero commission on orders from your own channel.

  • Own channel
  • Pickup
  • Delivery by zone
  • One kitchen
  • Sales by channel
Mesero's Online Orders dashboard (Spanish interface): cards for active, received, preparing, ready and completed orders, and the list of pickup and delivery orders with their totals.
Example
A real screen of Mesero's Online Orders dashboard (Spanish interface) with demo orders; around it, examples of what happens during a service with delivery.
A cook hands an order bag to a rider at the pickup window.. Illustrative scene, AI-generated.

9:00 pm · DeliveryEvery order leaves in order, with its ticket, through the pickup window.

Illustrative scene, AI-generated
A day with delivery

From the menu going live to closing the night.

A normal day for a venue with a dining room, pickup and its own delivery in Mesero, with its real screens (Spanish interface) and example data. Scroll slowly: the clock moves with you.

  1. · The channel opens

    Your menu, on your own site

    In Admin → Online Orders you switch on what you offer: at the table, pickup and delivery, or just one of them. Guests see your menu with photos, allergens and modifiers, with your logo and colours, the most ordered at the top and the cart always in view.

    It is the dining room's menu: you change a price once and decide, dish by dish, whether it shows on each channel. Anything you mark as sold out leaves the online menu.

  2. · Evening orders

    A time that holds

    With a default preparation time and the hours you take orders, guests see a real estimate, or schedule the time they want it. For delivery you set zones by distance from the venue, each with its delivery fee, minimum order and time.

    They pay by card through Stripe, charged only when the restaurant accepts the order, or on pickup or delivery, in cash or on your card terminal. A card payment through Mesero carries only Stripe's fee; cash or your own terminal, nothing.

  3. · One kitchen

    Every channel, one queue

    The order appears on the kitchen display with its zone and modifiers, just like a dine-in order. The dining room, QR, your own channel, the kiosk and the integrated aggregators all reach the same screen, and the timers flag anything that has been waiting too long.

    If the kitchen is swamped, you raise the default preparation time or adjust the hours, and guests see a realistic estimate.

  4. · Ready and handed over

    From the dashboard to the door

    Admin → Online Orders shows cards for Active, Received, Preparing, Ready and Completed. The list refreshes itself every 15 seconds and a new order rings. Each order carries its number, its type, the guest's details with phone and address, the items, the delivery fee, the tip and the total.

    It says whether it is already paid by card or still to be paid on delivery, so nobody charges twice. You move it on with a button —preparing, ready, delivered— and the guest, with their order number, can Track my order.

  5. · Closing by channel

    You know where every euro came from

    The dashboard shows what came in through the channel in the last 24 hours. In Reports, the sales-by-channel chart splits what you sold between the POS, QR, online, kiosk, Mesero Eats and platforms, with the amount, the share and the number of orders.

    And cash control squares the cash, each card terminal and Bizum before you close, like every night. Reports are on the Pro plan; cash control, on every plan.

What delivery needs

Sell outside without breaking things inside.

When a dining room, pickup, your own delivery and aggregators all run at once, the risk is more tablets, more mistakes and more menus. This is what Mesero brings into one place.

Zones you decide

By distance from the venue, each with its delivery fee, minimum order and time. The guest leaves the address and instructions: «buzzer 3B».

One menu, every channel

The same for the dining room, QR, your own channel and aggregators. You change a price once and decide, dish by dish, whether it shows on each channel.

Sold out, everywhere

A dish marked as sold out disappears at once from the POS, the QR menu and the ordering site. Nobody sells what is no longer there.

Glovo and Just Eat, without re-keying

With your store ID and the API key each platform gives its partners, their orders reach the POS and the kitchen without copying them from the aggregator's tablet.

Mesero Eats, Mesero's marketplace

You register the restaurant, your menu syncs and its orders come in through the same place. It charges the restaurant no commission; the person ordering pays a 5 % service fee.

Your guests stay yours

On your own channel the guest's details are yours: you can build loyalty and sell to them again, without competing with the place next door in the same grid.

Your model

Three ways to sell beyond the dining room.

Everything that leaves the dining room —pickup, delivery and integrations— is on the Pro plan, at €79/month. With several venues and a central view, Enterprise.

  • PickupTakeaway without queues

    The guest orders and pays on their phone and collects at the time you gave them. If you don't want to run deliveries, you can offer pickup only.

  • Own deliveryYour riders, your zones

    Your riders, your zones and your delivery fee, with payment by card or on delivery. The order is yours from start to finish.

  • HybridOwn channel plus aggregators

    The aggregator finds the guest and your own channel keeps them: orders from Glovo, Just Eat and Mesero Eats reach the same kitchen as yours, and the reports add up every channel.

All connected

The dining room, your site and the aggregators, in the same kitchen.

It is not a separate online shop you reconcile later: it is the same database. Whatever comes in through your site, the QR or an aggregator lands in the same kitchen, the same stock and the same reports.

  • One menu. You change it once and it changes on the POS, the QR, your site and the integrated aggregators.
  • One stock. Inventory is deducted the same way wherever the order comes from.
  • One fiscal record. Online orders also create their VeriFactu record.
Your kitchen at the centre, with the POS, inventory, online ordering, the kitchen display, QR ordering and the kiosk around it.
Price

Selling beyond the dining room starts on Pro.

Ordering at the table by QR is included from Barra. Pickup, delivery and aggregator integrations need Pro, at €79/month; with several venues and a central view, Enterprise.

Save up to 25%

Barra

For solo-operator bars and cafés: just what you need to sell, take payment and stay compliant.

€19/mo
Start free
  • 1 POS terminal and 1 user
  • Floor, bar, counter or takeaway
  • QR ordering at the table
  • Receipts, printing and VeriFactu
  • Apps: Mesero Admin and Comandas (1 user)

Starter

For smaller restaurants that want a cleaner operation without extra complexity.

€39/mo
Start free
  • 1 POS terminal and 5 staff users
  • Tables and QR ordering, plus 1 KDS screen
  • Apps: Mesero Admin and Mesero Fichar
  • Mesero Comandas based on terminals and users
  • VeriFactu included
  • No online ordering, kiosk or CRM

Enterprise

For groups and franchises that need control, integrations and multi-location visibility.

From €149/mo
Contact sales
  • Unlimited terminals, users and tables
  • Full suite: Admin, Comandas and Fichar
  • Unlimited KDS, bookings and inventory
  • All integrations plus an audit log
  • Multi-location dashboard and priority support
  • 0 % commission on orders from your own channel.
  • No charge per published product or per delivery zone.
  • Card payments through Mesero: only Stripe's fee. Cash or your own terminal, nothing.
  • VeriFactu included: online orders also create their fiscal record.

Prices exclude VAT (21%). Compare what each plan includes →

Questions

What people ask before opening their own channel.

If your question is not here, write to us: a person from the team replies.

Talk to us
Do you charge a commission per order?

There is no percentage: orders from your own channel carry no Mesero commission on the amount; you pay your monthly plan. If the guest pays by card through Mesero, the payment carries only Stripe's fee; cash or your own card terminal, nothing.

Do I need my own riders for delivery?

For delivery from your own channel, yes: you set your delivery zones, your delivery fee and your minimum order, and your team delivers. If you don't want to run deliveries, you can offer pickup only on your channel and leave delivery to the integrated aggregators.

How do Glovo or Just Eat orders reach my POS?

By connecting the integration from the dashboard, on the Pro plan or above, with your restaurant's ID and the API key each platform gives its partners. From then on their orders go straight into the POS and onto the kitchen display, without anyone copying them from the aggregator's tablet. Mesero Eats is switched on from the same dashboard.

Do I have to keep a menu for each channel?

No. The menu is the same for the dining room, QR, your own channel and aggregators; you change a price once. You can decide, dish by dish, whether it shows on each channel, which is different from keeping separate catalogues.

What happens if an order comes in while the kitchen is swamped?

You can adjust the default preparation time and the hours you take orders, so guests see a realistic estimate. The dashboard shows live how many orders are received, preparing and ready, so the team knows where the bottleneck is.

Which plan do I need and how much is it?

Ordering at the table by QR is included from Barra, at €19/month. Pickup, delivery and aggregator integrations need Pro, at €79/month (€59 billed annually); with several venues and a central view, Enterprise, from €149/month. You can try it free for 90 days, with no card and no lock-in.

Next step

Open your own channel with your menu and your zones.

90 days free, no card and no lock-in. Switch pickup on, publish your menu and see how much of your delivery can stop paying commission.

  • 0 %CommissionOn your own channel. Card payments through Mesero: only Stripe's fee.
  • 3Order typesAt the table, pickup and delivery.
  • 1 kitchenEvery channelDining room, QR, online and integrated aggregators.
  • 15 sDashboard refreshAnd every new order rings.
90 days free No card needed
Try it

A real Mesero screen (Spanish interface), with demo data.